Your email should be your
Your email should be your
highest-performing
highest-performing
revenue channel.
revenue channel.
We help ecommerce brands build, manage and optimize email marketing systems that turn one - time buyers into repeat customers.
We help ecommerce brands build, manage and optimize email marketing systems that turn one - time buyers into repeat customers.
The Problem
The Problem
Customer acquisition gets more expensive every year. Yet most brands still treat retention like a few email campaigns. The result? Customers buy once, then disappear - leaving revenue on the table every month.
Customer acquisition gets more expensive every year. Yet most brands still treat retention like a few email campaigns. The result? Customers buy once, then disappear - leaving revenue on the table every month.
Customer acquisition gets more expensive every year. Yet most brands still treat retention like a few email campaigns. The result? Customers buy once, then disappear - leaving revenue on the table every month.
Segmentation
Retention Strategy
Flows
Klaviyo
Flows
Flows
Campaigns
Segmentation
Segmentation
Reporting
The Solution
The Solution
The system behind repeat revenue.
The system behind repeat revenue.
1 Audit
We audit your email marketing, customer journeys,
list health, segmentation and revenue opportunities
to identify what's holding retention back.
3 Implementation
From flows and campaigns to segmentation, forms,
templates and reporting - we implement everything
needed to drive revenue.
2 Strategy
We create a strategy based on your customers,
products and growth goals - prioritizing the opportunities
with the biggest revenue impact.
1
Audit
We audit your email marketing, customer journeys, list health, segmentation and revenue opportunities to identify what's holding retention back.
2
Strategy
We create a strategy based on your customers, products and growth goals - prioritizing the opportunities with the biggest revenue impact.
3
Implementation
From flows and campaigns to segmentation, forms, templates and reporting - we implement everything needed to drive revenue.
4
Optimization
We test, analyze and optimize every part of your retention system to increase revenue, improve performance and maximize customer lifetime value.
We test, analyze and optimize every part of your retention system to increase revenue, improve performance and maximize customer lifetime value.
5
Scaling
As your store grows, we expand what works, launch new opportunities and keep your retention system compounding over time.
As your store grows, we expand what works, launch new opportunities and keep your retention system compounding over time.
Why NorthFlow
Why NorthFlow
Retention is built, not bought.
Retention is built, not bought.

Kristian Vasilev
Kristian Vasilev
Founder of NorthFlow
Founder of NorthFlow
Most agencies manage email as another marketing channel.
We manage it as a revenue channel.
Every decision we make is tied to one goal: increasing repeat purchases and customer lifetime value.
We manage
What it includes
Strategy
Retention roadmap, lifecycle strategy and growth priorities.
Execution
Flows, campaigns, copy & design
Optimization
Testing, reporting and continuous optimization.
Operations
Segmentation, deliverability, forms and list health
Most agencies manage email as another marketing channel.
We manage it as a revenue channel.
Every decision we make is tied to one goal: increasing repeat purchases and customer lifetime value.
We manage
What it includes
Strategy
Retention roadmap, lifecycle strategy and growth priorities.
Execution
Flows, campaigns, copy & design
Optimization
Testing, reporting and continuous optimization.
Operations
Segmentation, deliverability, forms and list health
FAQ
FAQ
Everything you need to know.
Everything you need to know.
Who do you work with?
We partner with ecommerce brands generating around $30k-250k in monthly revenue that are looking for a long-term partner to grow their retention channel.
What's included in your service?
We manage your entire email channel - from strategy and planning to flows, campaigns, copywriting, design, reporting and continuous optimization - so you can focus on running your business.
How long until we see results?
Every business is different, but most clients begin seeing measurable improvements within the first few weeks. Long-term growth comes from continuous optimization, not one-time changes.
What happens after the strategy call?
We'll learn more about your business, goals and current email setup. If we're a good fit, we'll prepare a tailored proposal with a clear plan for moving forward.
How much does it cost?
Pricing depends on your business, goals and the scope of work. We'll recommend the right approach during your strategy call based on your specific needs.
Who do you work with?
We partner with ecommerce brands generating around $30k-250k in monthly revenue that are looking for a long-term partner to grow their retention channel.
What's included in your service?
We manage your entire email channel - from strategy and planning to flows, campaigns, copywriting, design, reporting and continuous optimization - so you can focus on running your business.
How long until we see results?
Every business is different, but most clients begin seeing measurable improvements within the first few weeks. Long-term growth comes from continuous optimization, not one-time changes.
What happens after the strategy call?
We'll learn more about your business, goals and current email setup. If we're a good fit, we'll prepare a tailored proposal with a clear plan for moving forward.
How much does it cost?
Pricing depends on your business, goals and the scope of work. We'll recommend the right approach during your strategy call based on your specific needs.
Who do you work with?
We partner with ecommerce brands generating around $30k-250k in monthly revenue that are looking for a long-term partner to grow their retention channel.
What's included in your service?
We manage your entire email channel - from strategy and planning to flows, campaigns, copywriting, design, reporting and continuous optimization - so you can focus on running your business.
How long until we see results?
Every business is different, but most clients begin seeing measurable improvements within the first few weeks. Long-term growth comes from continuous optimization, not one-time changes.
What happens after the strategy call?
We'll learn more about your business, goals and current email setup. If we're a good fit, we'll prepare a tailored proposal with a clear plan for moving forward.
How much does it cost?
Pricing depends on your business, goals and the scope of work. We'll recommend the right approach during your strategy call based on your specific needs.
Let's talk about your business.
We'll take a look at your business, identify your biggest opportunities and discuss whether we're the right partner to help you grow.
Let's talk about your business.
We'll take a look at your business, identify your biggest opportunities and discuss whether we're the right partner to help you grow.
Let's talk about your business.
We'll take a look at your business, identify your biggest opportunities and discuss whether we're the right partner to help you grow.
© 2026 NorthFlow
© 2026 NorthFlow
